Stanton Champion

These days, I’m writing more about software testing for the uTest blog than for my own, so I want to begin linking to some of my posts as I write them.

First up:

The Hassles of Supporting Older Products – Adobe vs. Apple

On Friday, Apple released version 10.6 of their Macintosh OS X operating system.  “Snow Leopard,” as this new version is called, is an unusual release for Apple.  Whereas previous updates of OS X often brought big usability changes, Snow Leopard is all about under the hood improvements.  It’s faster and better, but not different.

So it came as a huge surprise last week when John Nack, senior product manager for Adobe Photoshop, announced that Adobe wasn’t supporting the two and half year old CS3 version of their products on Snow Leopard and would instead encourage their customers to upgrade to CS4.  Nack later clarified that the CS3 products actually work fine – Adobe just couldn’t allocate resources to fix any undiscovered problems.  Despite these assurances, many people were confused and upset, especially because Snow Leopard wasn’t supposed to be a major upgrade for Apple.

Keep reading…